The Basic Maintenance Plan is the standard maintenance package offered by Home PC Patrol; however, the protection it provides for your PC ultimately redefines 'standard'. Home PC Patrol's skilled technicians perform system optimizations every 90 days insuring your system is always running at maximum performance levels. By providing regular maintenance, Home PC Patrol will extend the life of your equipment and keep it running like new. By choosing the Basic Maintenance Plan you will not incur the expensive, single service, repair bills associated with 'other' computer service companies! Your network, internet settings, and programs are kept in optimal condition to keep you surfing the web at blazing fast speeds. Home PC Patrol removes the personal information stored within your computer's memory, to keep your business or family safe from targeted marketing spam, internet crime, and identity theft.
The primary services that are regularly performed as part of the Basic Maintenance Plan include, but are not limited to:
Malware (Virus and Spyware) Removal and Repair
Network Optimization and Troubleshooting
File System Maintenance
Graphic, Internet, & System File Optimization
Temporary File Cleaning
Installation of Microsoft Critical, Security, and Driver Updates
Security Program Updates (Anti-Virus and Anti-Spyware)
Standard Maintenance Tasks (Defragmentation, Scan Disk, System File Check, etc.)
Selective Registry Defragmentation, Optimization, and Repair
Internet and Network Security
Peripheral Set-up & Installation
Subscribers to the Basic Maintenance Plan receive free diagnostic of malfunctioning system hardware as part of their package. Home PC Patrol technicians will diagnose any hardware issues discovered during the course of regular maintenance and inform the client what steps need to be taken to remedy the problem; however, unlike the Advanced Maintenance Plan, Basic Maintenance Plan subscribers are required to pay the standard 'Stand Alone Service' charge for the installation of any hardware required to fix the system. Neither the Advanced nor the Basic Maintenance Plan covers the cost of any necessary hardware components required to perform the necessary repairs or upgrades.
Peripheral installations are included under the Basic Maintenance Plan, free of charge. If you purchase a new printer, external Hard Drive, or webcam (for example), Home PC Patrol will install it during your scheduled maintenance at no additional charge. Peripheral installation includes external upgrades only, and will be performed only on functional computer systems. Repair of malfunctioning hardware or upgrades requiring internal installation are covered only in the Advanced Maintenance Plan.
Subscribe to the Advanced Maintenance Plan for only $365 per year!
Add additional PCs under this plan for only $250 each
"Over Christmas break I got a virus on my computer. The virus basically ruined my entire computer and it was almost unusable until I called Home PC Patrol."
"I will never take my computers to anyone else but, Brad. Very professional and knowledgeable, as well as educational without making you feel inferior."