For those who prefer to pay for their computer service per instance or even if you originally hired someone else who was unable to finish your job or resolve your problem, Home PC Patrol offers a full line of In Home Stand Alone Services.
Home PC Patrol believes in honest, quality service at affordable prices. We charge a flat rate for our services so that you know in advance how much your repair is going to be. We have designed these rates to be genuinely affordable and much less expensive than the current pricing of most national service providers and local independent service technicians.
Large national computer service providers often rush through your repair in order to squeeze as many repairs as possible into one day. In doing so, they often only apply a 'band-aid' to your system to cover the scratch on the surface. The underlying cause is often times not addressed and that results in the need for additional service again and again and again... Home PC Patrol will not leave your home until your PC is repaired and passes all performance and security tests.
Many small computer repair shops charge an hourly rate and estimate that your repair will be complete in only a few short hours, only to call you and inform you that due to unforseen problems, your repair is going to take much more time than the original estimate and accordingly, will be much more expensive. With Home PC Patrol, whether your repair takes two hours or twelve hours, it will cost you only the standard price for that service.
Primary Services
Home PC Patrol's Primary Services are comprised of the most common computer repair and service requests. The pricing for this category is applied to the primary service that we have been called to your home or office to complete. Any additional services you choose to have performed follow the "Add-on Services" price schedule. This means that if you have a technician come to your location to do an Operating System Service, Wireless Networking, and Anti-Virus Install, the Operating System Service would be considered the Primary Service and priced accordingly, and the Wireless Networking and Anti-Virus Install would be considered "Add-on Services" and follow that price schedule. You will never be charged for more than one Primary Service in a single visit regardless of how many computers you have serviced or how many service offerings you choose to have performed.
Operating System Service - $175.00
Virus and Spyware Removal, Network and File System Maintenance, Graphical and System File Optimization, Temporary File Cleaning, Windows Critical and Security Updates, Registry Repair, Protection Program Updates, Incidental Maintenance
Operating System Install - $175.00
Format your hard disk and install (or re-install) your Operating System. Must have disk(s) and valid product key. Graphical, System File, & Internet Optimization and Windows Critical and Security Updates included.
Networking - $100.00
Set up and configuration of your network (router + 2 additional devices)
Networking (Single Device) - $75.00
Connect a PC, X-Box, Tivo, etc. to the internet or network
Data Transfer (Under 10GB) - $150.00
Transfer less than 10 GB of data from one PC to another; or back up less than 10 GB data to an external hard drive. Programs cannot be transferred to new PCs; however, program data can.
Data Transfer (Unlimited) - $250.00
Transfer an unlimited amount of data from one PC to another; or back up an unlimited amount of data to an external hard drive. Programs cannot be transferred to new PCs; however, program data can
Hardware Install - $100.00
Install a single general hardware component into your PC. General hardware includes but is not limited to: video card, network card, wireless card, disk drives (HD, CD, DVD, etc), sound card, memory, power supply, etc
Hardware Install (Major) - $175.00
Install a single major hardware component into your PC. Major hardware components include: motherboards, processors, and RAID arrays
Peripheral Installation - $125.00
Installation of perhipial product such as a printer, scanner, fax, digital camera, GPS, Pinacle Recording I/O Cards, PC-DVR, Slingbox, etc. and all associated software.
PC Set-up and Customization - $100.00
Set up or relocate a PC within a residence or business. The tower, monitor, printer, keyboard, mouse, and speakers are hooked up and tested. Set up includes wire management (upon request), driver installation, configuration of internet access, as well as graphical, system file, & internet optimization and installation of Windows critical and security updates.
Software Install (Single Title)- $100.00
Install software onto your system. Must have disk and valid product key or purchase via internet at time of service
Software Install (Suite) - $150.00
Install software suite (such as Microsoft Office)onto your system. Must have disk and valid product key or purchase via internet at time of service
Broadband / Internet Service - $100.00
Troubleshoot and repair your internet connection. Must have a active, working account with an Internet Service Provider. Broken connections due to hardware failure will incur additional charges. Please have your user name and password for DSL or Dial Up connections ready at time of service
Training (1 hour) - $100.00
Personalized training on specific software, operating system, or general computer usage tailored to your specific needs.
Estimate / Diagnostic - $100.00
Diagnose system malfunctions or recommend prospective upgrades to your software, PC, or network. Diagnostic / estimate fees will be applied to repair costs if you proceed with the repair or upgrade
Server Service - $500.00
Hardware, operating system, or networking repair on your network server
Server Application Service - $500.00
Software specific diagnostic, repair, or configuration of your server side software. Operating systems are not considered applications.
Cancellation Charge - $150.00
Cancellation charges may occur if your scheduled appointment is cancelled without giving Home PC Patrol 24 hours notice.
Add-On Services
Add on pricing discounts apply to any service performed in addition to your primary service during your service call. During a single service call, there can be only one Primary Service; however, you can have as many add-on services performed as you choose.
Data Transfer (Under 10GB) - $100.00
Data Transfer (Unlimited) - $175.00
Hardware Install - $30.00
Hardware Install (Major) - $100.00
PC Set-up and Customization - $50.00
Software Install (Single Title)- $20.00
Software Install (Suite) - $35.00
Broadband / Internet Service - $50.00
Server Application Service - $400.00
*Estimates & diagnostic, server services, and training are never considered add-on services.